Contact information

ZENVIKO CONTACT INFORMATION

For questions about an order, delivery, cancellation, return, refund or another customer-service matter, please contact us using the details below.

Trading name: Zenviko
Zenviko is a trading name of Solomon Muchangi.
Email: shopzenviko@gmail.com

Business correspondence address:
Lytchett House
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FA
United Kingdom

When contacting us about an existing order, please include your order number and a brief description of your enquiry where possible.

RETURNS AND CANCELLATIONS

This is our business correspondence address. For parcel returns, please email us for the correct return address and instructions before posting an item. We will provide these promptly.

You do not need our approval to give a valid statutory cancellation notice. Requesting return instructions does not restrict your statutory rights.

Please see our Return and Refund Policy for the applicable cancellation periods, return process and refund information.

CUSTOMER ENQUIRIES

We aim to respond to customer enquiries as soon as reasonably possible. This does not extend any statutory deadlines that apply to cancellations, refunds or other consumer rights.